My opinion of wikis is this: Too many Indians, not enough Chiefs. On the same lines of blogging, wikis open themselves up to too many opinions and no controlling or editorial mechanism.
However, I won't completely poo-poo the concept. I found the SJCPL Subject Guides very comprehensive, the tutorials in Library 2.0 in 15 Minutes a Day extremely customer-friendly, the Book Lovers Wiki Amazon.com-esque and the ALA 2006 New Orleans wiki a great idea we could steal for planning Evening in the Stacks.
I think for us wikis would work well for reader's advisory and customer book reviews. They could also complement some of our programming (with regard to registration, book club discussions, and program follow-up).
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